Unit Details - A Wave From It All Home-Non-Group Rental

A Wave From It All Home-Non-Group Rental Policies

 HILEMAN REAL ESTATE, INC OCEAN PINES, MD LODGING AGREEMENT 2022     

1-OCEANPINES OFFICE HOURS: Monday-Saturday 9 AM to 5 PM and  Closed on Sundays  

2-THE RENTALUNIT: Itis highly recommended that you preview the property prior to booking. The accommodations you have rented are privately owned and reflect the owner’s INDIVIDUAL tastes and needs.  The conditions of the property, as well as the furnishings vary according to the Owner’s preferences. Occupancy is limited to the number of people, including children, on Guest’s Lodging Agreement. The signing tenant (MUST BE AGE 25 AND OLDER)is financially responsible for any damages done to the leased property duringhis/her stay. ther made by him or herself, family or guests.  If for any reason, tenants become objectionable, they may be evicted immediately, forfeiting all rent monies. TENANT MAY NOT SUBLET THE PROPERTY.    NO SMOKING PERMITTED IN ANY RENTAL PROPERTY OF ANY KIND, THE FINE FOR SMOKING IN A PROPERTY IS $ 1500.00.  

3-RESERVATIONSAND DEPOSITS: Call us toll free at 1-800-337-7368for reservations and inquires. Your reservation fees will include theweekly rental rate, 11 % sales tax,and a $125.00 non-refundable processingfee. 30% of the rental amountwill be required to confirm the reservation. We accept Visa, MasterCard, andDiscover. The full amount of rent, taxes, and fees shall be paid in full thirty(30) days prior to check-in and Guest shall not be entitled to possessionunless and until said amount has been paid to the agent.  For your protection and privacy we do not keep or store any credit card numbers on file. We can verify what type of card was used and the last 4 digits. Agent shall have thepower to declare the termination of this Lodging Agreement and forfeitures ofpayments made hereunder if the rent is not paid when it is due or if Guestgives Agent any check, draft, money order or change order for payment which isnot immediately collectable upon presentment. WE DO NOT ACCEPT PERSONALCHECKS FOR RENT BALANCES LESS THAN 30 DAYS PRIOR TO CHECK IN.  Returned checks:  Agent will notify Guest bytelephone or mail of the returned check. Guest must provide a credit card,money order or certified/cashier check in the amount of the returned check plusa thirty ($30.00) dollar fee. The issue must be resolved within seventy-two(72) hours or the reservation will be canceled.

4-CANCELLATIONS:  -Should you find it necessary to cancel yourreservation, you may be subject to losing your entire rental amount. If we areable to completely re- rent your time slot to another guest at the same rate,you will be charged a 16% cancellation fee. If we are unable to re- rent yourtime slot completely, no refund will be issued. The owner or his agent reservesthe right to cancel any reservation at any time prior to occupancy, and will inthis event, refund any deposit received. 

5-CHECK-IN: CHECK IN IS BETWEEN 3:00 PM AND 5:00 PM (pending your property is cleaned and ready) at Hileman Real Estate, 11065 Cathell Road, Ocean Pines. If you areunable to arrive by 5:00 PM on Monday through Saturday, 3:00 PM on Sunday,please telephone our office to make arrangements. Guests who have not checkedin within 24 hours of the beginning of their reservation and have not notifiedHileman Real Estate of a delay, will forfeit all monies.

6-CHECK-OUT:  CHECKOUT IS PRIOR TO 10:00 AM AND IS STRICTLY ENFORCED. Before departing, PLEASE clean and put away all cooking and eating utensils, wipe off small appliances and countertops, remove all left-over food and supplies from the refrigerator and cupboards, fold and return blankets to the closet, return furniture to its original location, close drapes, close and lock windows, take all trash to curbside, dumpster, or trash chute and lock doors as you leave. Be careful not to remove any of the owner’s personal property.  

7-ACCIDENTALDAMAGE PROTECTION PROGRAM: In lieu of a securitydeposit, our properties offer a program to protect you from the expense ofaccidental damage to the premises during your stay. The $60.00 non-refundablefee protests you against accidental damage to your rented property, up to$1000.00 if reported during your stay. Accidental Damage coverage is includedin our balance due amount and you will be covered automatically. *Please review the complete description and understanding of the Accidental Damage Protection Program.    

8-PETS:  Pets are only permitted in “PET CONSIDERED” rentalproperties with prior approval from the owner and an additional $150.00. NON-REFUNDABLE PET DEPOSIT (PER PET).  The additional pet deposit that you have paidis only for the privilege of bringing your family pet(s) to the rental. Anydamage, excessive cleaning, yard clean-up or other damage related to yourpet(s) will be your additional responsibility. If you bring a pet to any property, without permission, you will be asked to leave the property immediately, be fined $ 1500.00 and no monies will be refunded on your rental.                                                                                                                               

9-LOST KEYS/LOCK OUT/LOST ITEMS:  YOU ARE RESPONSIBLE FOR REPLACING ANY LOSTKEYS. A $15.00 charge will be assessed for eachlost key. A lock out fee of fifty ($50.00) dollars will be charged to guestduring the hours that the rental office is closed, payable beforere-entry.  Hileman Real Estate is notresponsible for items left in a unit upon your departure. If we are able toretrieve a lost item, there will be a$15.00 minimum return fee, PLUSPOSTAGE.

10-GRILLS:  Provided in MOST (not all) Ocean Pines homes.Common courtesy: If you use it, please clean it. Please use caution and keepgrills away from the house during use. If the gas tank needs to be filledduring your stay, bring in receipt and you will be reimbursed. DO NOT GRILL ON SCREENED PORCHES,BALCONIES, OR CLOSE TO SIDING. Dispose of charcoal after it has cooled.

11- SWIMMINGPOOLS/FACILITIES:  Ocean Pines Club facilities are optional and are an additional cost.  Club membership office is 410-641-7717 Ext: 3018. Children of diaper age are not allowed inpools, per Maryland State Law. The opening and closing of pools is at the solediscretion of the Ocean Pines Association. Please observe pool rules andregulation. Information provided byHileman Real Estate is courtesy only.

12- PARKING:   Most Ocean Pines homes have parking fortwo/three cars. A parking permit is only required to park at the Ocean PinesBeach Club in Ocean City located between 49^th & 50^thstreets. One parking permit is included with the rental unit at check-in. Thispermit is for parking only, it does not grant you access to the pool orbathrooms at the Ocean Pines Beach Club. (Most of the Ocean Cityproperties require parking permits.) Replacementvalue could be as high as $100.00 for a lost or misplaced parking pass ifapplicable.  OCEAN PINES CLUB PRIVLEDGESARE AN ADDITIONAL COST!

13- REPAIRS:UPONYOUR ARRIVAL, YOU SHOULD NOTIFY US IMMEDIATELY OF ANY MISSING OR INOPERATIVE FURNISHINGSOR EQUIPMENT, OR OF ANY UNSAFE CONDITIONS THAT MAY RESULT IN AN INJURY.  EVERY EFFORT WILL BE MADE TO KEEP APPLIANCESIN GOOD WORKING ORDER.  SHOULDMAINTENANCE BE NECESSARY, WE WILL TRY TO REPAIR THE BREAKDOWN AS SOON ASPOSSIBLE AFTER BEING NOTIFIED.  WE CANNOTGUARANTEE THE OPERATION/CONDITION OF AIR CONDITIONERS, TELEVISIONS, APPLIANCES,AND INTERNET. NO REFUND OR RATE ADJUSTMENT WILL BE MADE FOR MECHANICALFAILURE.   

14-RENTAL SERVICE:  Arental service for cribs, high chairs, linens, beach equipment, etc. isavailable through local vendors. Please ask an agent for details. Someproperties offer linens and the cost is included in your rental cost amount.Feel free to contact our office to see if your home has linens included. Pleasekeep in mind there is no daily maid service. This service can be requested atan additional fee.   

15-LODGING TERMS: It is understood, mutually agreed and acknowledged bythe parties to this agreement that:

A.    Owner or Agent mayaccess the property at any time, at their sole discretion, for the purpose ofinspection, maintenance, cleaning, or repairs.

B.     Owner and/or hisauthorized agents, including without limitation, Agent, may terminate thisagreement and remove Guest at any time if, at the sole discretion of Ownerand/or his authorized agents, Guest becomes objectionable, violates any of theterms of this agreement, or violates any of the property rules and regulations.In such event, guest agrees to immediately vacate the property without refundand neither Owner nor is authorized agents, including, without limitation,Agent, shall be liable for any damages, including without limitations,incidental and consequential damages. 

16-AGENCYDISCLOSURE: We are required to notifyyou that, in a Real Estate transaction involving (rental) residential property,the listing broker, Hileman Real Estate, Inc. and its rental agents are paid bythe property owner.

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                                                        HILEMANREAL ESTATE, INC.

                                              ACCIDENTAL  DAMAGE PROTECTION PLAN

TERMS OF THE PLAN: As an enrolled “Covered Guest” under this plan, you will not be obligated to pay for damage deemed inadvertent or accidental to real or personal property belonging to the owners  of the rental property.  The maximum limit of this accidental damage protection is $1000.00 per stay.  All other damage (not deemed accidental) willbe the full responsibility of the guests. 

DEFINITIONS:

1.     “Covered Guest”:  All registered guests and all persons sharing the same property, who have purchased the Accidental Damage Protection Plan and have paid the required plan cost.

2.     “Stay”: The stay and coverage take effect at a Hileman Real Estate property from the date of the Covered Guest’s check-in to the date of check-out. 

CONDITIONS:  The plan will not include liability fordamage or theft resulting from the following:

1.     Acts of God

2.     Intentional acts of a Covered Guest

3.     Gross negligence or willful and wanton conduct

4.     Any cause that the Covered guest does not reportthe damage to Hileman staff in writing during 

Covered Guest stay

5.     Normal wear and tear

6.     Theft without a valid police report

7.     Damages caused by any pet or other animalbrought onto the premises by a Covered Guest

8.     This plan does not cover loss of use of thecovered property

9.     Property damage resulting from any motorizedvehicle or watercraft operated by a Covered Guest

10.  Coverage does not apply to theft or damage ofany property owned by or brought on to the premises by a Covered Guest. 

11.  Loss of keys, parking passes and pool passes arenot included in the program

ADMINISTRATIVE PROCEDURES: All waivers of damage will be administered by Hileman Real Estatestaff.  Such staff will be the soleauthority to determine the nature and extent of the necessary repairs for thedamage protection.  The Covered Guestmust report any theft or damage to the property or its contents to Hileman RealEstate staff by the time of checkout, or any otherwise applicable damage waiverfor such Covered Guest will be void.  

Guests should be prepared to payfor any non-covered damage immediately by credit card or certified funds uponpresentation of the bill.

     THIS DOCUMENT BECOMES PART OF AND IS ATTACHED TO THE LODGING AGREEMENT.

_________________________________________Guest                        ___________________Date

Rev. 10.31-21

 ONLINE PRIVACY POLICY AGREEMENT

Hileman Real Estate, Inc. ( ) values its users' privacy. This Privacy Policy ("Policy") will help you

understand how we collect and use personal information from those who visit our website or

make use of our online facilities and services, and what we will and will not do with the

information we collect. Our Policy has been designed and created to ensure those affiliated with

Hileman Real Estate, Inc. of our commitment and realization of our obligation not only to meet,

but to exceed, most existing privacy standards.

This Policy applies to Hileman Real Estate, Inc., and it governs any and all data collection and

usage by us. Through the use of www.hilemanrealestate.com, you are therefore consenting to the

data collection procedures expressed in this Policy.

Please note that this Policy does not govern the collection and use of information by companies

that Hileman Real Estate, Inc.does not control, nor by individuals not employed or managed by

us. If you visit a website that we mention or link to, be sure to review its privacy policy before

providing the site with information. It is highly recommended and suggested that you review the

privacy policies and statements of any website you choose to use or frequent to better

understand the way in which websites garner, make use of and share the information collected.

Specifically, this Policy will inform you of the following

1. What personally identifiable information is collected from you through our website;

2. Why we collect personally identifiable information and the legal basis for such collection;

3. How we use the collected information and with whom it may be shared;

4. What choices are available to you regarding the use of your data; and

5. The security procedures in place to protect the misuse of your information.

Information We Collect

It is always up to you whether to disclose personally identifiable information to us, although if you

elect not to do so, we reserve the right not to register you as a user or provide you with any

products or services. This website collects various types of information, such as:

= Voluntarily provided information which may include your name, address, email address,

billing and/or credit card information etc. which may be used when you purchase products

and/or services and to deliver the services you have requested.

Please rest assured that this site will only collect personal information that you knowingly and

willingly provide to us by way of surveys, completed membership forms, and emails. It is the

intent of this site to use personal information only for the purpose for which it was requested, and

any additional uses specifically provided for on this Policy.

Use of Information Collected

Hileman Real Estate, Inc. does not now, nor will it in the future, sell, rent or lease any of its

customer lists and/or names to any third parties.

Hileman Real Estate, Inc. may collect and may make use of personal information to assist in the

operation of our website and to ensure delivery of the services you need and request. At times,

we may find it necessary to use personally identifiable information as a means to keep you

informed of other possible products and/or services that may be available to you from

www.hilemanrealestate.com

Hileman Real Estate, Inc. may also be in contact with you with regards to completing surveys

and/or research questionnaires related to your opinion of current or potential future services that

may be offered.

Disclosure of Information

Hileman Real Estate, Inc. may not use or disclose the information provided by you except under

the following circumstances:

= as necessary to provide services or products you have ordered;

= in other ways described in this Policy or to which you have otherwise consented;

= in the aggregate with other information in such a way so that your identity cannot

reasonably be determined;

= as required by law, or in response to a subpoena or search warrant;

= to outside auditors who have agreed to keep the information confidential;

= as necessary to enforce the Terms of Service;

= as necessary to maintain, safeguard and preserve all the rights and property of Hileman

Real Estate, Inc..

Unsubscribe or Opt-Out

All users and visitors to our website have the option to discontinue receiving communications

from us by way of email or newsletters. To discontinue or unsubscribe from our website please

send an email that you wish to unsubscribe to hilemanre@aol.com. If you wish to unsubscribe or

opt-out from any third-party websites, you must go to that specific website to unsubscribe or optout.

Hileman Real Estate, Inc. will continue to adhere to this Policy with respect to any personal

information previously collected.

Your Rights as a Data Subject

= The right to be informed: this means we must inform you of how we intend to use your

personal data and we do this through the terms of this Policy.

= The right of access: this means you have the right to request access to the data we hold

about you and we must respond to those requests within one month. You can do this by

sending an email to hilemanre@aol.com.

= The right to rectification: this means that if you believe some of the date, we hold is

incorrect, you have the right to have it corrected. You can do this by logging into your

account with us, or by sending us an email with your request.

= The right to erasure: this means you can request that the information we hold be deleted,

and we will comply unless we have a compelling reason not to, in which case you will be

informed of same. You can do this by sending an email to hilemanre@aol.com.

= The right to restrict processing: this means you can change your communication

preferences or opt-out of certain communications. You can do this by sending an email to

hilemanre@aol.com.

= The right of data portability: this means you can obtain and use the data we hold for

your own purposes without explanation. If you wish to request a copy of your information,

contact us at hilemanre@aol.com.

= The right to object: this means you can file a formal objection with us regarding our use

of your information with regard to third parties, or its processing where our legal basis is

our legitimate interest in it. To do this, please send an email to hilemanre@aol.com.

In addition to the rights above, please rest assured that we will always aim to encrypt and

anonymize your personal information whenever possible. We also have protocols in place in the

unlikely event that we suffer a data breach and we will contact you if your personal information is

ever at risk. For more details regarding our security protections see the section below or visit our

website at www.hilemanrealestate.com.

Security

Hileman Real Estate, Inc. takes precautions to protect your information. When you submit

sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (e.g. credit card information), that information is

encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in

the address bar and looking for "https" at the beginning of the address of the webpage.

While we use encryption to protect sensitive information transmitted online, we also protect your

information offline. Only employees who need the information to perform a specific job (for

example, billing or customer service) are granted access to personally identifiable information.

The computers and servers in which we store personally identifiable information are kept in a

secure environment. This is all done to prevent any loss, misuse, unauthorized access, disclosure

or modification of the user's personal information under our control.

Acceptance of Terms

By using this website, you are hereby accepting the terms and conditions stipulated within the

Privacy Policy Agreement. If you are not in agreement with our terms and conditions, then you

should refrain from further use of our sites. In addition, your continued use of our website

following the posting of any updates or changes to our terms and conditions shall mean that you

agree and acceptance of such changes.

How to Contact Us

If you have any questions or concerns regarding the Privacy Policy Agreement related to our

website, please feel free to contact us at the following email, telephone number or mailing

address.

Email: hilemanre@aol.com

Telephone Number: 410-208-9200 X 120

Mailing Address:

Hileman Real Estate, Inc.

11065 Cathell Rd

Berlin, Maryland

21811

Rev. October 31st, 2021 

Accidental Damage Protection Plan

                                                   ACCIDENTAL  DAMAGE PROTECTION PLAN

TERMS OF THE PLAN:  As an enrolled Covered Guest under this plan, you will not be obligated to pay for damage to covered real or personal property of the owner of the rental property, located within the rental property, that is a result of your inadvertent acts during the duration of the stay. 

The maximum limit of this damage protection is $1000.00 per stay.

DEFINITIONS:

“Covered Guest”:  All registered guests and all persons sharing the same property, who have purchased the Accidental Damage Protection Plan and have paid the required plan cost.

“Stay”: The stay and coverage take effect at a Hileman Real Estate property from the date of the Covered Guest’s check-in to the date of check-out.

CONDITIONS:  The plan will not include liability for damage or theft resulting from the following:

Acts of God

Intentional acts of a Covered Guest

Gross negligence or willful and wanton conduct

Any cause that the Covered guest does not report the damage to Hileman staff in writing during

Covered Guest stay

Normal wear and tear

Theft without a valid police report

Damages caused by any pet or other animal brought onto the premises by a Covered Guest

This plan does not cover loss of use of the covered property

Property damage resulting from any motorized vehicle or watercraft operated by a Covered Guest

Coverage does not apply to theft or damage of any property owned by or brought on to the premises by a Covered Guest.

Loss of keys, parking passes and pool passes are not included in the program

ADMINISTRATIVE PROCEDURES:  All waivers of damage will be administered by Hileman Real Estate staff.  Such staff will be the sole authority to determine the nature and extent of the necessary repairs for the damage protection.  The Covered Guest must report any theft or damage to the property or its contents to Hileman Real Estate staff by the time of checkout, or any otherwise applicable damage waiver for such Covered Guest will be void. 

Guests should be prepared to pay for any non-covered damage immediately by credit card or certified funds upon presentation of the bill.

      THIS DOCUMENT BECOMES PART OF AND IS ATTACHED TO THE LODGING AGREEMENT.

______________________________________

 Guest                                                 Date